Best 9 in-app chat APIs and messaging SDKs: review and comparison

Best 9 in-app chat APIs and messaging SDKs: review and comparison

Building a custom messaging app from the ground is a massive undertaking. The cost of such a development project can range anywhere between $30,000 to $50,000. This initial investment only covers the basic functionality. Should you wish to incorporate more advanced features into your in-app chat (such as end-to-end encryption, file sharing, video conferencing, or chatbots), be prepared to further delve into your financial reserves.

While this step can be highly rewarding (such as when you want to monetize the app), it is not always justified. For instance, in cases when the ability to run in-app conversations is just a small functionality fraction.

That is why before you proceed down the path of custom-built solutions, we encourage you to consider using in-app messaging SDKs and APIs. In a minute, you’ll get familiar with top chat service providers — according to ORIL.

What are chat and messaging APIs and SDKs?

Any digital business striving to create a first-class collaborative, real-time, and engaging user experience without reinventing the wheel should be familiar with chat and messaging APIs and SDKs.

API, Application Programming Interface, is a set of rules and protocols that allow a website or software to communicate with another program. Chat or messaging APIs enable real-time communication capabilities within a single programmable interface. It provides the necessary functions to send, receive, and store messages without the need to develop a backend system. Many of the APIs also support additional features such as read receipts, push notifications, file sharing, and more.

Learn more about APIs and their role in building secure and scalable digital products in our article.

SDK stands for Software Development Kit. It is a package of pre-written code, tools, libraries, and guidelines developers use to build software for specific platforms or to incorporate certain features, like in-app messaging, more efficiently. A messaging SDK, therefore, equips developers with components they utilize to build chat functionality into their applications without starting from scratch.

What’s the difference between API and SDK?

Chat and messaging APIs and SDKs provide a ready-made infrastructure that allows you to integrate chat functionality into an app. They eliminate the need for you to spend excessive time, effort, and money developing your own messaging systems. But each of these solutions offers unique capabilities, which we covered in the chart.

APISDK
DefinitionA set of rules and protocols for interacting with the underlying messaging platform.A package of pre-written code, tools, libraries, and guidelines for building software for specific platforms.
PurposeEnable interaction between different software systems, allowing them to communicate and share data and functionality.Provide developers with the tools to build software or incorporate specific features, reducing the amount of code they need to write from scratch.
ComponentsConsist of commands, functions, protocols, and objects.Include APIs, IDEs (Integrated Development Environments), debuggers, documentation, code libraries, and other tools.

So, while APIs and SDKs are distinct, they are not mutually exclusive. An SDK typically includes one or more APIs, but it also provides a lot more tools and resources to support the software development process.

What are the benefits of in-app chat platforms?

55% of businesses said that API integrations are critical for their business strategy because of the vast number of benefits, which include:

  • Cost and time efficiency. As mentioned earlier, building a custom in-app messaging solution from scratch can be costly and consume considerable development time. In contrast, using APIs and SDKs reduces these costs by 15% and expedites the process.
  • Ease of integration. Pre-built messaging tools are designed to be seamlessly integrated into your existing application. They come with comprehensive documentation and ready components. All these things make it a smooth sail for developers, regardless of whether you’re adding chat features to a mobile app or a web platform.
  • Scalability. When your user base grows, messenger platforms allow for hassle-free scalability. They support the increasing load as your business expands, ensuring your application remains robust and reliable no matter how many users are chatting away.
  • Continuous updates and support. These tools are consistently updated by their providers, so you get access to the latest features and improvements. You also receive ongoing technical support to tackle any challenges that may come your way.
  • Feature-rich. Emojis, read receipts, push notifications, file sharing, video calling… the list goes on. APIs and SDKs will equip your application with a multitude of advanced messaging features users have come to expect in a modern chat solution.
  • Security. Many chat APIs and SDKs come with built-in security measures such as end-to-end encryption. They ensure your users’ conversations remain private and secure.

Who should use in-app chat APIs and messaging SDKs?

Whether you’re running a startup, a successful SME, or a multinational corporation, open source chat API can significantly enrich the user experience and increase engagement in your app — be it web-based or mobile (iOS or Android).

  • E-commerce. Integrating chat into your e-commerce app will streamline customer support, facilitate real-time interaction between buyers and sellers, and drive sales through personalized marketing messages.
  • Healthcare. From scheduling appointments to consulting with doctors in real time, in-app messaging will make healthcare more accessible and efficient.
  • Real estate. Platforms with built-in chat functionality bridge the gap between property buyers, sellers, and agents. Users can instantly inquire about property details, schedule visits, negotiate deals, and receive personalized recommendations, all within the application.
  • Automotive. Facilitate communication between buyers and sellers in marketplaces, enable easier financial and insurance deal negotiations, or allow taxi drivers to connect with clients within your software.
  • Finance. With chat service API and SDK, banks, investment firms, and insurance companies will be able to provide real-time support, send personalized financial advice, and simplify complex financial procedures, all through chat.
  • Education. Chat functions enable real-time collaboration between students and teachers, foster peer-to-peer learning, and offer a channel for parents to stay connected.

What makes the best in-app messaging tools?

There are around 200 million APIs in total. And while in-app messaging tools take only a fraction of the solutions available on the market, their variety may confuse those in the search for the most suitable solution. Here are the peculiarities we at ORIL recommend keeping in mind when deciding on the built-in chat provider.

Ease of integration

Pick an API or SDK that is easy to integrate into your existing systems, regardless of whether your application is web-based or mobile-native. Look for a solution with comprehensive documentation, supportive communities, and robust customer support.

  • SDK
  • API
  • UI Kit
  • Components

Scalability

The solution you choose should be able to scale easily and handle increased loads without compromising performance. Not all instant messenger providers offer scalability in their subscription plans, so check this parameter as well as storage limitations.

  • Active connections
  • Data and media storage

Pricing

You will come across different pricing models across different mobile in-app messaging providers. The monthly fee may depend on a few factors like the number of:

  • Monthly active users (MAU)
  • Messages used
  • Both MAU and messages

Some chatting services will give you the MAU limit and then charge a fixed sum for every extra user.

Features

One-to-one messaging, group chats, multimedia sharing, push notifications, and read receipts should be taken for granted in the chat API for websites or mobile. However, you may require more advanced features like video calling, typing indicators, chatbots, message threading, and more to greatly enhance the user experience.

  • Analytics
  • Moderation
  • Integrations

Customization

If you want the chat features to match your brand’s look for a consistent user experience, you’ll want to use livechat application API and SDK that enables customization.

  • Whitelabe

Tech stack

When a chat API or SDK aligns well with your existing tech stack, the integration process becomes seamless. If the provider supports languages, frameworks, and platforms you use for writing the frontend and backend of your application, you reduce development time and potential hiccups.

  • Major APIs and SDKs generally support JavaScript, Python, Ruby, Java, and PHP. For instance, if your backend is written in Python, you’d want a chat API with strong Python support.
  • An API or SDK that supports a wide range of frameworks provides flexibility and ensures your chosen messaging solution can be effectively integrated into your application.
  • Depending on your product, you might need to support web browsers, desktop applications, and mobile apps (iOS and Android). Ensure your chosen solution supports all required platforms to guarantee a consistent and quality experience across all devices.

Security and compliance

The best chat app solution for developers should employ robust security measures, including end-to-end encryption, to ensure that your users’ data is protected. Moreover, it should comply with relevant regulations and standards like GDPR, HIPAA, etc.

  • GDPR
  • HIPPA
  • ISO 27001
  • SOC 2

Stream

Stream is one of the best chatting platforms, renowned for its robust, scalable, and feature-rich solutions. This chat API allows you to incorporate engaging chat experiences into your application with relative ease. Whether it’s one-on-one messaging, group chatter, or vast public channels, Stream has got you covered. It’s a perfect match for both fresh startups and established enterprises, given its capability to juggle millions of connections at the same time. Beyond basic chat functionality, you may unlock advanced features like threads, reactions, typing indicators, online presence, and more. Its SDKs are available for popular platforms including iOS, Android, React, Flutter, and others.

✔️Low latency — 9 ms average API response

✔️Compliance with GDPR, HIPAA, SOC 2, ISO 27001, and e2e encryption via TLS

✔️Reliable with an average 99.999% uptime SLA

✔️Unlimited chat message storage

✔️Three levels of SDK integrations: from pre-build components to fully custom UI

✔️Huge active community

❌Extra payment for AI auto-moderation (commercial Spam, images, platform circumvention, user intent recognition)
Key specs:

Ease of use: APIs, SDKs, and UI/UX kits

Supportive platforms: iOS, Android, and web

Tech stack: React, Flutter, SwiftUI, Compose, Unity, React Native, Unreal, iOS / Swift, Angular

Pricing: free 30-day trial and then 10.000 users/mo for $499 ($0.05 per MAU)

Onboarding: documantation, tutorials

Support: troubleshooting portal, email support (avg 30 min response), community

Limitations:
1) 10.000 users/mo ($0.09 per extra MAU)
2) Max of 500 active connections at a time ($0.99 per extra)

CometChat

CometChat is a versatile in-app chat API and messaging SDK provider. It covers everything from text messaging and voice & video calling to file sharing and push notifications. Catering to both startups and large-scale businesses, CometChat is capable of managing extensive user volumes for lag-free communication. Its compatibility spans across Swift, Kotlin, React, React Native, Laravel, PHP, and more. For an extra fee, you’ll get access to extended functionality like video/voice call recording and transcription, analytics, bots, or advanced chat (polls, reminders, translation, etc).

✔️Highly customizable to fit the look and feel of your application

✔️Compliance with GDPR, HIPAA, SOC 2, and e2e encryption

✔️Supports multiple platforms including iOS, Android, and web

✔️Quick and easy integration to speed up the development process

✔️Handles growing user volumes

❌Extra payment for notifications, video/voice recording and transcription, bots, analytics

❌No BE SDK (REST available)

❌AI auto-moderation is not available

❌Customization is limited in basic CometChat pricing plans

Key specs:

Ease of use: APIs, SDKs, UI/UX kits, no-code widgets

Supportive platforms: iOS, Android, and web

Tech stack: SDK — JavaScript, Android Java, iOS Swift, React Native, Ionic/Cordova/Capacitor, and Flutter; UI Kits — React, Angular, Vue, iOS, Android (Java and Kotlin) and React Native.

Pricing: free trial and then 10.000 users/mo for $380 ($0.038 per MAU)*
* a cheaper plan up to 1000 MAU for $109 ($0.10 per MAU)

Onboarding: documentation, tutorials, blog

Support: 24/7 email support and community

Limitations:
1) 10.000 users/mo (no info per extra MAU)
2) Max of 500 (5% of MAU limit) active connections at a time

TalkJS

If you’ve been looking for a highly customizable and developer-friendly chat API with a pre-built UI, TalkJS is your choice to go. This web, iOS, and Android in-app message solution supports a diverse range of chat features, including instant messaging, email fallback, push notifications, file attachments, and more. In-conversation search, real-time message translation, custom (HTML & CSS) notification emails, and extended support are available for an additional fee. It smoothly works with any language and framework like React, jQuery, Angular, Laravel, Ruby on Rails, and many more.

✔️Straightforward integration process and customizable UI

✔️Supports multiple platforms including iOS, Android, and web

✔️Offers analytics, data import & export API

✔️Features bots and webhooks

✔️Notifications included

✔️30 languages out of the box, both for messages and UI localisation

❌No BE SDK (REST available)

❌Only voice messages, no video chat functionality available

Key specs:

Ease of use: APIs, SDKs, UI/UX kits, FE libs

Supportive platforms: iOS, Android, and web

Tech stack: Vanilla JS works with any framework, Javascript, Flutter, and React Native SDKs

Pricing: 10.000 users/mo for $279 ($0.0279 per MAU)

Onboarding: documentation, tutorials, code examples, changelog

Support: email support and chat during office hours

Limitations:
1) Max file share size of 100MB
2) 10.000 users/mo ($0.04 per extra MAU)
3) Max of 1000 (10% of MAU limit) active connections at a time

MirrorFly

MirrorFly is one of the best chat APIs and SDKs. If you strive to integrate dynamic chat functionality in your web or mobile application, this provider will meet your needs. It offers both cloud and self-hosted solutions to tailor to the needs of organizations of various sizes and requirements. The customizable APIs incorporate video, voice, conferencing, and text channels. To get the most out of these APIs and SDKs, you’ve got to go with an advanced plan. Moderation, file attachments, group chat, and calls are not in the basic plan.

✔️Includes 1:1 chat, group chat, offline messaging, translation, stickers & emojis

✔️End-to-end Encryption with AES 256 and SSL protocols along with GDPR and HIPAA compliance

✔️Supports multiple platforms including iOS, Android, and web

✔️Low latencies with an average response time less than 100 ms

✔️150 customizable features

✔️Unlimited storage

❌Not all features you may want to add are in a basic plan

❌Integration may be more complex and time-consuming because of the extensive feature set

Key specs:

Ease of use: APIs, SDKs, UI/UX kits

Supportive platforms: iOS, Android, and web

Tech stack: Angular, Swift, Javascript, Kotlin, React Native, Flutter, Android, iOS, UI Chat Kit, and more

Pricing: FREE and 10.000 users/mo for $1299 premium plan ($0.06 per MAU)

Onboarding: documentation, tutorials, YouTube, Github

Support: email, portal, premium plan also includes phone and chat

Limitations:
1) No MAU limit for FREE plan
2) Max of 10% of MAU for FREE plan and 25% of MAU of active connections at a time

PubNub

PubNub is a leading developer of chat SDKs and APIs. It empowers real-time infrastructure in apps to allow communities to connect within virtual spaces. This solution is indeed flexible — with over 65 pre-built integrations with external and 3rd party APIs. 99.999% SLA-backed reliability, <100 ms latency, and global scalability are other features that make this in-app messaging API stand out. With its functionality, you can seamlessly integrate one-on-one messaging, group chats, and even larger chat rooms.

✔️Includes 1:1 chat, group chat, and chat rooms

✔️All-in-one solution with reactions, images, presence, notifications, and more

✔️GDPR compliance

✔️Supports multiple platforms including iOS, Android, and web

✔️99.99% SLA-backed reliability and an average response time less than 100 ms

❌No BAA signed for HIPPA

❌No analytics info

❌Data storage up to 6 months

❌No calls, default UI, and moderation info

❌Support could be improved, especially when dealing with complex issues

Key specs:

Ease of use: APIs, SDKs

Supportive platforms: iOS, Android, and web

Tech stack: React and React Native

Pricing: FREE and 10.000 users/mo for $1299 premium plan ($0.06 per MAU)

Onboarding: documentation, tutorials, ebooks, webinars, glossary, podcasts

Support: email and additional support options for $500/mo

Limitations:
1) Data storage (up to 6 months)
2) Usage above limits are billed at $0.05 per additional user and $30 per additional 1M transactions

Zegocloud

If you are looking for mobile and website chat APIs with a focus on real-time voice and video communication, Zegocloud is your choice to go. It has 20+ pre-built UI kits for 1-on-1 and group calls, video conferencing, live streaming, and more. Besides, if you plan to tap into the Metaverse, Zego offers the tools for virtual live events and voice chats. There are solutions for any industry — education, fitness, shopping, healthcare, and more.

✔️Includes in-app chat, video call, voice call, live streaming, whiteboard, and more

✔️Data encryption & GDPR compliance

✔️Supports multiple platforms including iOS, Android, and web

✔️Complete set of tools for drawing, backgrounds, AI avatars, recording, etc

✔️Handles millions of concurrent users

✔️Low latency worldwide

❌Limited customization

❌Documentation could be more comprehensive

❌No HIPPA info

Key specs:

Ease of use: APIs, SDKs, UI kits

Supportive platforms: iOS, Android, and web

Tech stack: Flutter, React Native, Javascript

Pricing: 10.000 users/mo for $449 ($0.0449 per MAU)

Onboarding: documentation, tutorials, learning tube, Github, demo apps

Support: email (response time < 24 hrs) and additional support options for $349/mo

Limitations:
1) 200 members/group
2) Data storage up to 180 days
3) Extra charges for increasing monthly limits

Weavy

Weavy promotes the idea that developers can enable productive communication within applications at a fraction of the cost and time. This web app messaging solution is celebrated for its simplicity and convenience. It’s DevOps-friendly and boasts rich web APIs and open-source UI kits to build new chatting features fast. Weavy includes direct and group messaging, file sharing, and task creation. Moreover, with a pricing model that caters to startups and businesses with limited investments, it’s a particularly attractive free chat API choice for those just embarking on their business journey.

✔️All-in-one solution (1-to-1 chats, group chats, file sharing, task creation, reactions, typing indicators*, file preview*, mentions*, integrations*) *in advanced plans

✔️Supports multiple platforms including iOS, Android, and web

✔️JS platforms only (JS and React), API, .NET, Next.js, Webhooks

✔️DevOps friendly to shorten the development cycle

✔️No cap on concurrent users

❌Lacks information about e2e encryption or security standards

❌No calls, moderation, and push notifications

Key specs:

Ease of use: APIs, SDKs, UI kits

Supportive platforms: iOS, Android, and web

Tech stack: Javascript, React

Pricing: FREE or $0.09 per MAU

Onboarding: documentation, tutorials, GitHub

Support: community and prioritized ticket support*, live chat*
*premium plan only ($0.09 per MAU)

Limitations:

Sendbird

Sendbird offers an easy-to-use suite of SDKs and UI kits that help you build trust and safety with customers through in-app chats. It’s a great web, Android, and iOS messaging API, SDK, and UI kit with moderation, rich media, translation, analytics, and more. With this solution, you can add one-on-one messaging, group chats, and larger chat rooms to your software. Sendbird mainly targets social, marketing, and support chat capabilities. One of its recent releases includes chatGPT integration that enables the use of AI-powered bots.

✔️Chat, voice, video APIs, native chat SDKs, and ready-made UI components

✔️Compliance with GDPR, HIPAA, SOC 2, ISO 27001

✔️No-code templates for chat, support chat, and notifications

✔️Unlimited message and files storage

✔️Chatbots and webhooks

✔️ChatGPT integration

❌Integration complexity

❌Doesn’t support multiple languages out of the box

Key specs:

Ease of use: APIs, SDKs, UI kits

Supportive platforms: iOS, Android, and web

Tech stack: React, Android, iOS, Javascript, Flutter, Unity, Unreal, .NET

Pricing: 10.000 users/mo for $499 ($0.05 per MAU)

Onboarding: documentation, tutorials, demos

Support: community, developer portal, API status page, extra support options for an additional fee

Limitations: Max of 500 (5% of MAU limit) active connections at a time

ChatCamp

As ChatCamp provides a developer-friendly SDK and API kit. It supports direct, open, and group channels to let you connect users with different communication preferences or to tailor to your business needs. This chat SDK for iOS, Android, and web comes with online presence, profanity control, user moderation, chat archiving, and notifications. More advanced features are also available: typing indicator, bot messages, user roles, or read receipts.

✔️Supports direct, open, and group channels

✔️Packed with basic features like notifications, online presence, moderation, and more

✔️Customizable UI

✔️Supports popular platforms including iOS, Android, and Web

❌Low-quality default UI

❌No detailed security info

❌Lacks chatbots and webhooks

❌Doesn’t come with analytics features

Key specs:

Ease of use: APIs, SDKs, UI kits

Supportive platforms: iOS, Android, and web

Tech stack: Android, iOS, Javascript, Platform API

Pricing: <1000 per MAU FREE and 10.000 users/mo for $199 ($0.02 per MAU)

Onboarding: documentation, demo

Support: email, limited integration support

Limitations:
1) 400GB/month storage/traffic
2) 10,000 MAU limit

QuickBlox

QuickBlox is an instant messaging API and SDK with text, audio, and video chat capabilities. It works for any Android, iOS, or web application. The provider focuses on healthcare, finance, education, marketplace, and social sectors. Within the chat, you can customize push notifications, share videos, audio files and documents of any type, and integrate the chatbot. Also, there are online presence, message history, message read and delivery receipts, unread messages count, and typing indicators.

✔️Supports text, voice, and video messaging

✔️Packed with features like notifications, online presence, moderation, typing indicator, and more

✔️A comprehensive base of documentation and tutorials

✔️Supports popular platforms including iOS, Android, and Web

❌Lacks precise information about security and encryption

❌Advanced features come at a higher price

Key specs:

Ease of use: APIs, SDKs, UI kits

Supportive platforms: iOS, Android, and web

Tech stack: Android, iOS, Javascript, React Native, Flutter

Pricing: 10.000 users/mo for $99 ($0.01 per MAU) and 20.000 users/mo for $399
($0.02 per MAU) with encryption

Onboarding: documentation, demo, case studies, tutorials

Support: community and ticketing support system

Limitations:
1) File size limit (from 25 mb to 50 mb)
2) MAU limit of 20.000 users

Comparison of best in-app messaging and chat SDK / API providers

ProviderPriceTech stackKey featuresLimitationsSupport & onboarding
Stream?Free 30-day trial

?Price based on MAU

?10.000 users/mo for $499

▪️iOS, Android, and web

▪️React, Flutter, SwiftUI, Compose, Unity, React Native, Unreal, iOS / Swift, Angular

 

✔️APIs, SDKs, and UI/UX kits

✔️Compliance with GDPR, HIPAA, SOC 2, ISO 27001 and e2e encryption via TLS

✔️Message reactions, moderation, thread replies, URL enrichment, silent messages, and more

❌Extra fee for advanced features

❌Max of 500 active connections at a time ($0.99 per extra)

?Portal

?Email

?Community

……….

?Documentation

?Tutorials

CometChat?Free trial

?Free up to 25 MAU

?Price based on MAU and features

?ESSENTIAL 1000 MAU for $109

?PRO 1000 MAU $529

▪️iOS, Android, and web

▪️JavaScript, Android Java, iOS Swift, React Native, Ionic/Cordova/Capacitor, Flutter, React, Angular, Vue, iOS, Kotlin

✔️APIs, SDKs, UI/UX kits, no-code widgets

✔️Compliance with GDPR, HIPAA, SOC 2 and e2e encryption

✔️Text, voice, and video chat, media attachment, online presence indicator, typing and read indicators, and more

❌Extra fee for advanced features

❌AI auto-moderation

❌Customization is limited in basic CometChat pricing plans

?24/7 email support

?Community

……….

?Documentation

?Tutorials

TalkJS?Free trial

?Price based on MAU

?BASIC 10.000 users/mo for $279

?GROWTH 25.000 users/mo for $569

?ENTERPRISE custom

▪️iOS, Android, and web

▪️Javascript, Flutter, and React Native SDKs

✔️APIs, SDKs, UI/UX kits, FE libs

✔️Compliance with GDPR, HIPAA, SOC 2

✔️Unlimited conversations and messages, chatbot interface, push notifications, analytics, voice messaging, webhooks, and more

❌Doesn’t support multiple languages out of the box

❌No video chatting

❌Max file share size if 100MB

?Email support

?Chat

……….

?Documentation

?Tutorials

?Code samples

?Changelog

MirrorFly?Free 21-day trial

?Free for basic features

?Price based on MAU and features

?ESSENTIAL 5000 users/mo for $399

?PREMIUM 5000 users/mo for $999

▪️iOS, Android, and web

▪️Angular, Swift, Javascript, Kotlin, React Native, Flutter, Android, iOS, UI Chat Kit, and more

✔️APIs, SDKs, UI/UX kits

✔️End-to-end Encryption with AES 256 and SSL protocols along with GDPR and HIPAA compliance

✔️Unlimited messages and storage, cloud and self-hosted solutions, 1-to-1 and group audio/video calls, voice note sharing, file attachment, and more

❌Not all features you may want to add are in a basic plan?Email support

?Portal

?Phone and chat for premium plan

……….

?Documentation

?Tutorials

?YouTube

?Github

PubNub?Free trial

?Free for up to 200
MAU
Or 1M total transactions per month

?Price based on MAU and transactions

?STARTER 1000 users/mo for $49

▪️iOS, Android, and web

▪️React and React Native

✔️APIs, SDKs

✔️GDPR compliance

✔️Unlimited channels, reactions, images, presence, notifications, and more

❌No BAA signed for HIPPA

❌Data storage up to 6 months

❌No calls, default UI, and moderation info

?Email support

?Phone and 24/7 chat for premium plan

……….

?Documentation

?Tutorials

?Webinars

?Podcasts

Zegocloud?Free trial

?Free for up to 100
MAU

?Price based on MAU and features

?10.000 users/mo for $449

▪️iOS, Android, and web

▪️Flutter, React Native, Javascript

✔️APIs, SDKs, UI kits

✔️Data encryption & GDPR compliance

✔️1-on-1 and group chats, offline message, user invitations, read receipt, rich media attachment, and more

❌Limited customization

❌Data storage up to 180 days

❌200 members/group

?Email support

?Phone and 24/7 chat for premium plan

……….

?Documentation

?Tutorials

?Learning tube

?Github

Weavy?Free trial

?Free FREE or $0.09 per MAU

?Price based on MAU and features

?10.000 users/mo for $449

▪️iOS, Android, and web

▪️Javascript, React

✔️APIs, SDKs

✔️1-to-1 chats, group chats, file sharing, task creation, reactions, typing indicators, file preview, mentions, integrations, and more

❌Lacks information about e2e encryption or security standards

❌No calls, moderation, and push notifications

?Email support

?Prioritized ticket support and live chat for premium plan

……….

?Documentation

?Tutorials

?Github

Sendbird?Free trial

?Free FREE for up to 100 MAU

?Price based on MAU and features

?STARTER 10.000 users/mo for $449

?PRO 10.000 users/mo for $749

▪️iOS, Android, and web

▪️React, Android, iOS, Javascript, Flutter, Unity, Unreal, .NET

✔️APIs, SDKs, UI kits

✔️Compliance with GDPR, HIPAA, SOC 2, ISO 27001

✔️No-code templates for chat, support chat, and notifications, Unlimited message and files storage, chatGPT integration, and more

❌Doesn’t support multiple languages out of the box

❌Max of 500 (5% of MAU limit) active connections at a time

?API status page

?Email

?Prioritized ticket support, phone, and live chat for premium plan

……….

?Documentation

?Tutorials

?Demos

ChatCamp?Free trial

?Free FREE for up to 1000 MAU

?Price based on MAU

?GROWTH 10.000 users/mo for $149

▪️iOS, Android, and web

▪️Android, iOS, Javascript, Platform API

✔️APIs, SDKs, UI kits

✔️Compliance with GDPR, HIPAA, SOC 2, ISO 27001

✔️Notifications, online presence, moderation, and more

❌No detailed security info

❌Lacks chatbots and webhooks

❌400GB/mo storage/traffic

?Email

……….

?Documentation

?Tutorials

?Demos

QuickBlox?Free trial

?Free FREE for up to 500 MAU

?Price based on MAU and features

?STARTER 10.000 users/mo for $99

▪️iOS, Android, and web

▪️Android, iOS, Javascript, React Native, Flutter

✔️APIs, SDKs, UI kits

✔️online presence, message history, message read and delivery receipts, unread messages count, and typing indicators, and more

❌File size limit (from 10mb to 50mb)

❌Advanced security measures and HIPAA compliance available only in the HIPAA Cloud package

❌Data retention ranges from 1 to 6 months

?Community

?Ticketing support system

……….

?Documentation

?Tutorials

?Demos

?Case studies

Conclusion

Integrating robust and dynamic in-app messaging functionality is a necessity for businesses that aim to thrive in a competitive environment. Our team at ORIL has found Stream, PubNub, Sendbird, and TalkJS are top chat providers that effectively meet this need. They offer a blend of comprehensive features, strong security measures, and flexible integration options.

Though, let’s not forget that there’s no one-size-fits-all approach to choosing a chat API and messaging SDK. The best solution depends on your specific business requirements, target audience, and strategic goals. As a company dedicated to software development, ORIL has the expertise to guide you through this process. If you’re considering integrating chat and messaging functionality into your application, our team will help you pick the right one and leverage the potential of the chosen provider. Let’s get in touch to discuss how we can help you with your in-app messaging needs.

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