#Aviation

#Transportation

Tradewind Flight Management System

Tradewind Aviation is a U.S.-based aircraft operator offering premium private charter services and scheduled shuttle flights. The company is known for delivering exceptional service, ensuring a seamless and personalized travel experience for passengers across the U.S. and Caribbean.

Tradewind’s flight management system is an application tailored to streamline charter flight operations. It serves the needs of pilots, concierges, dispatchers, and scheduling personnel, enhancing operational efficiency through the seamless integration of real-time flight information, passenger management, and communication tools. The system delivers a seamless experience for both the flight crew and service teams.

Platform

Mobile-first application

Duration

1 year

Industry

Aviation (Transportation)

Challenges

Revamping the core functionality of the existing platform using modern technologies while enhancing the user experience. Key challenges included:

Ensuring mobile responsiveness for seamless access across devices.
Implementing cached sessions to retain previous session data for user convenience.
Enabling asynchronous updates to eliminate the need for manual refreshing, ensuring users always have the most up-to-date information.
Integrating with the complex third-party service Videcom.

Project Roadmap

01Phase 1

Reverse engineering and initial development.

02Phase 2

UX/UI enhancements with a focus on responsive design.

03Phase 3

Implementation of vital features and asynchronous updates.

04Phase 4

Pilot release and feedback gathering.

UX Process

The ORIL team focused on enhancing the platform by implementing mobile responsiveness, and asynchronous updates. Our process included detailed planning, user flow creation, and optimizing the interface for pilots, dispatchers, and admins. We prioritized intuitive navigation and user-friendly interactions to ensure the system met the needs of all users.

UI Process

ORIL’s UI design team worked with the client to create a clear, intuitive interface that addressed mobile usability and redundant functions. The final design emphasized simplicity and accessibility, making complex features easy to navigate across devices.

Main Features

Cached Sessions

Retains previous session data, allowing users to resume tasks seamlessly without re-entering information. This feature enhances convenience for all roles, including Admin, Pilot/Concierge, Scheduled Services, and Dispatch/Scheduling.

Asynchronous Updates

Enables real-time data transfer, ensuring that all users have the most up-to-date information without needing to refresh manually. This feature is especially crucial for time-sensitive tasks connected with Dispatch and Scheduling.

Role-Based Access

Provides different user interfaces and functionalities based on the user's role (Admin, Pilot/Concierge, Scheduled Services, Dispatch/Scheduling). Each role has tailored access to relevant features, such as flight scheduling, passenger manifests, and user management.

Flight Management

Offers a comprehensive calendar view of flights with real-time updates, color-coded to indicate active, delayed, or canceled flights. This feature is accessible to Dispatch, Scheduling, and other relevant roles, ensuring smooth operations and efficient scheduling.

Passenger Manifest

Allows Admin, Pilots, Concierge, and Scheduled Services to filter flights by passengers, origin, tail number, and destination. It includes essential features such as checking in passengers for flights and sending SMS notifications through the integrated DialPad service. The manifest also displays key flight details, including departure and arrival times, and passenger counts, helping Dispatch and Scheduling manage operations smoothly.

User Management

Allows Admins to create, edit, and manage user accounts with role-based permissions. This ensures that only authorized personnel can access specific features and information within the system.

Result

The ORIL team replicated the core functionality of the existing platform, integrating advanced features like asynchronous updates and improved mobile responsiveness. The updated system has been successfully rolled out to pilots and is now in active use, facilitating smooth and efficient operations.

Technologies

Angular

NestJS

PostgreSQL

Redis

Testimonials

Trusted Worldwide: Our Partner's Success Stories.

Quote We chose ORIL for their unique value proposition.In addition to being some of the most highly skilled and creative technologists out there, the ORIL team’s dedication through our company's changes and technical challenges stood out.They have remained focused and have kept us moving forward. We referre to ORIL as "the team with heart." Working with ORIL means partnering with a team invested in your success through the expert delivery of a high-quality and scalable product.

Anne Culpepper

Technical Project Manager at Tradewind